FAQs

Do you offer free shipping?

Yes, we offer free shipping within United Kingdom. Check out our shipping policy for more information.

What is your return policy?

You can find our return policy here.

When will I get my money back after I return my product?

Once we have approved the return, you will receive your money back within 5 days. See our return policy for more information.

How can I track my order?

You can track your order via our order tracking page.

Do you ship internationally?

No, we currently only ship to United Kingdom.

What happens if I receive a defective product?

Don't worry, if you receive a defective product we will replace it for free, but you must notify us and return your product within 30 days. See our return policy for more information.

Can I cancel my order after I have placed it?

We offer a 24 hour cancellation period after you have placed your order. If you change your mind within this time, please let us know and we will cancel your order.

How do I contact customer service?

You can contact our customer service by visiting our contact page where you can fill out and submit a contact form, or you can send us an email.

How do I know if an item is in stock?

If you can add an item to your cart, it is in stock and ready to be shipped to you.

Do you have a physical store I can visit?

We are an online store that allows us to offer our customers the best prices and selection.

Can I order in bulk for my company or organization?

Yes, you can! Contact our customer service for more information about bulk orders.

How long does it take to receive my order?

You can see our shipping policy for more information.

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